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Account: Monitor Publications Ltd — XXXXXXXXX
FAQ ▾
Why am I being asked to donate to The Monitor s?
Monitor Publications is dedicated to independent journalism. Your support helps maintain factual, verified, and impactful reporting for millions of readers across Uganda and beyond.
Does my donation entitle me to any tax relief or charitable donation deduction?
At this time, donations are not eligible for tax deductions in Uganda or elsewhere.
What payment methods can I use to make my donation?
You can donate using Mobile Money. Card and PayPal payments will be added soon.
How do I donate via bank?
You may send your donation via bank to the account below:
Monitor Publications Ltd
Stancharted Bank Uganda
Account Number: XXXXXXXXXXXXX
What security measures do you provide?
Mobile Money and online payments are processed securely via telecom-approved USSD channels. Card payments will use certified PCI-DSS processors.
I have a question about donating. Who should I contact?
Please email us at customercare@ug.nationmedia.com for assistance.
Refund and cancellation policy
Refunds: You can request a refund within 48 hours of making a donation.
Recurring donations: If recurring options become available, they may be canceled any time by contacting our support team.
Other questions
If payment fails, try a different mobile network or contact our support team.